Refund/Returns/ Exchange Policy

PLEASE NOTE:

Once your item has left the facility, Gentleman Boutique by Gon is not responsible if items received are broken, damaged, or lost in the mail.

Shipping Policy:

Please allow 1-3 business day for order processing, and an additional 1-4 days for expedited shipping or 5-7 business days for ground, depending on the shipping option you selected at checkout.

Standard Three-Day- 3 business days

Standard Ground (Continental US)- 7 to 14 business days

Outside of the United States 7 to 21 business days

Return & Exchange Policy:

Gentleman Boutique By Gon is a business dedicated to our custumers satisfaction. If our product does not fulfill your needs for any reason, you can return the items within 5 days for a Store Credit or Exchange for an item equal to value . We try our very best to keep our prices reasonable,providing exceptional quality. Therefore Gentleman Boutique by Gon has a NO REFUND POLICY. Contact our office staff to receive instructions on returning your purchase, standard shipping will be applied if we need to ship something back. All our Men’s wear have been manufactured according to standard suit sizes,sleeves are standard according to the united states garment industry. In some case any product requires a minor alteration, customer will be responsible to get it done locally. PLEASE NOTE: ALL PHONE ORDER AND INTERNET ORDERS WILL BE REQUIRING A PHONE RETURN AUTHORIZATION. Returns and exchange please ship to this address:
Gentleman Boutique By Gon
3621 N Zaragoza Ste #6.
El Paso, Tx 79938